Operating a small business has unique challenges. Small and medium businesses (SMBs) are typically more flexible and adaptable than larger businesses, though they often lack the resources their bigger brothers enjoy.

Advances in Information and Communication Technologies (ICT) have leveled the playing field for SMBs. The advent of multi-service business gateways such as the edgeBOX have empowered small businesses with a host of applications and services that were previously out of reach.

It is crucial that any modern business be reachable to its customers, however their customers wish to reach them. Whether by phone, email, website, or blog, the small business can now provide a multitude of access points for its customers.




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